State Farm® Insurance Agent Bob Bartlett

"Tiffany was great at giving us the information we needed. She made sure we got the best for our insurance needs. We are grateful!"

"Tiffany was great! Got home insurance in a few minutes"

"Great staff, prices, communication & they do it all while being extremely friendly! Highly recommend Bob Bartlett & his agency."

"Bob Bartlett has been helpful as I have had to change my card for payment. I appreciate his time and patience."

"I worked with Tiffany Garrett on getting auto insurance that was more affordable for me. Not only did I get a great quote on my auto insurance but she also offered renters insurance which I couldn’t say no to for how great and affordable it was. 10/10 for customer service. Thanks again Tiffany!"

"Bob must have a difficult time finding decent employees. He once had a wonderful representative named Lucy. For eight years I had no problems. Since she retired, my experiences have been negative. My only claim after decades as a state farm customer, had a negative outcome and I was not given any information during the process. After a lengthy conversation with one current representative, she said, unprompted, that she hated people moving here from out of state. Among other complaints, she blamed "flatlanders" for high housing costs in Vermont. Newsflash: Buyers do not determine the market value nor do they control your local neighbor's decision to not sell their homes below market value. It is widely known that real estate prices have risen dramatically nationwide because private investment firms such as Vanguard, Black Rock, and State Street are out-bidding families buying homes and driving up the cost for everyone across the country. Tribalism and ignorant bigotry, blaming all of the problems in VT (and the country) on "the other"...the newcomer...is not professional, respectful behavior that will retain customers. It works against a business owner's best interest to make such ugly, baseless comments to customers who moved to this beautiful state with love in our hearts, devoted to supporting locally owned businesses. Why would we remain with people who hate us for something we have no control over? I felt sorry for an adult woman with such a myopic misunderstanding of economics and who obviously does not read the national news. It was hurtful, but I just let it slide. It did, however, make me wonder if she would give us adequate insurance coverage since the location of our previous State Farm policy clearly shows in their records that we also moved from another state. It sounded like passive aggression and left me feeling uneasy. The next call was approximately 6 months later. I received an email from the staff stating they wanted me to pay online now and gave me a phone number to set up an online account. After calling the number they provided me with, a recorded message explained that State Farm now sells customer's private information. I then called Bartlett's office, expressing that I don't want my private information sold and asked if she could help me opt out, as was also stated on the recording. The representative, who I have never met in person, interrupted with personal insults, scoffing and chuckling. It was such bizarre behavior that I asked if I called the wrong number. It is obvious that the current staff shares an ingrained insular bigotry toward people who were not born within the state boundaries. I have never had a problem with Bob himself, but after 8 years as his loyal, reliable customer, I can no longer do business with people who are behave so unprofessionally. No one gets to choose where they are born. I tried to contact Bob, but the toxic employee would not allow me speak to him. I sent him an email, but I doubt he will ever receive it. The only way Bob will understand what drove his long=time customer away, is by leaving a review for Bob to read. If Bob is interested, I will share with him the names of the two women on his staff who treated a decades-long State Farm customer so poorly. I also called corporate headquarters to end my decades long account with the national firm. The national rep agreed that their behavior is unacceptable. She shared with me her own experiences and then explained that Rich Jones in Montpelier has a great reputation and transferred my account. I got a call from Sarah the next day, and was treated with the care and respect that any customer who is paying for a service deserves."

"Nicole did an excellent and thorough job helping us switch to State Farm."

"Nicole has been incredibly helpful in making my move to Vermont run smoothly. Her knowledge and kindness has helped me gain a better understanding of the insurance policies in my new state :)"

"Great to work with. Nicole is quick to respond to emails, I just tell her what I need and she has it ready for me in minutes!"

"Fantastic service, and very helpful."

"Awesome to work with and made the whole process of getting my business insurance policy super smooth. Recommend Bob and Tiffany for any insurance coverage you’re looking for!"

"If your looking to save money on insurance weather it be life, house, or car insurance. Nicole Lynch at State Farm is your answer! Not only is she gonna find you the best rates she’s also an awesome person! And she gets the job done!!!"

"Niki is the best no contest! Got me the lowest rates I have ever paid even on 3 vehicles! All 3 are cheaper than the 1 old policy I had with another company. She is professional and so kind if you're not contacting her you're missing out and wasting your time and money! Don't waste money in today's economy... Call Niki from State Farm! Do it now..."

"I contacted State Farm needing an insurance policy for my small business. Nicole was fast, professional and kind. I recommend her for your insurance needs. Call today and tell her I sent you!"

"I worked with Tiffany Garrett from Bob Bartlett State Farm. When I met with Tiffany, I already had both car insurance and renter's insurance. Tiffany helped me understand my both my current coverages and what she and State Farm could do for me. Tiffany helped me sign up for State Farm where that improved my coverage, and also did not push me to change the parts of my coverage that already worked. Tiffany was smart, friendly, and saved me money on insurance. If Tiffany Garrett and Bob Bartlett State Farm are not your insurance folks already, give them a call and see what they can do for you."

"Great people to work with and they know what they are doing. Super outfit to work with!!!!!"

"Bob and the girls were extremely helpful. Any questions I had were taken care of immediately. Everyone was always so pleasant."

"Nicole was very friendly and professional! Everything went smoothly and Nicole was thorough with the explanation."

"The best insurance company! I am very pleased that I use the services of this company. Real professionals also work here. I definitely recommend it!"

"Friendly staff and great service"

"Niki was excellent to work with. Very knowledgeable with prompt professional service.. Good Bye Liberty Mutual...."

"Outstanding service, prompt, accurate and friendly. Highly recommended!"

"We are moving to Vermont from another state. Nicole handled our homeowners insurance for our new home, liaising with our lender and communicated with us throughout the process. Likewise she facilitated the transfer of our auto insurance working with our agent in our current state. We could not be more pleased with her efforts on our behalf, her clear communication, and her friendly but professional manner!"

"Nicole was great to work with and answered all of our questions promptly and effectively. We ended up switching our home, auto, and snow machine insurance to State Farm due to the great bundle rates. Highly recommend working with Nicole!"

"Bob has always been attentive to detail and very helpful with adding and/or removing coverages. Answers any questions fast and efficiently and making everything a breeze!"