State Farm® Insurance Agent Bob Bartlett
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Desiree Mears
October 29, 2024
5
out of
5
rating by Desiree Mears
"couldn’t be happier with the service I’ve received from Bob Bartlett - State Farm Insurance. They have been incredibly prompt in responding to any questions and claims, ensuring a smooth, hassle-free experience. The team is professional and genuinely cares about their clients, which is one of the reasons I chose to support this local business. I was also pleasantly surprised by how cost-effective it was to bundle my business and auto insurance, saving me both time and money. I highly recommend Bob to anyone looking for quality coverage with a personal touch!"
We responded:
"Desiree, thank you for your wonderful review! I'm glad to know that our prompt responses and professional service have made your experience smooth and hassle-free. It's great to hear that bundling your business and auto insurance was both cost-effective and convenient for you. We truly appreciate your support of our local business and your recommendation. If you ever have any further questions or need assistance, we're here to help! - Bob Bartlett - State Farm Insurance Agent, Barre, VT"
Stephanie Harris
October 21, 2024
5
out of
5
rating by Stephanie Harris
"Tiffany made this otherwise-stressful insurance-seeking experience very manageable and even a bit enjoyable! She was so personable and patient. We chatted about our pups as she walked me through my choices — knowing exactly when I needed more info or examples to make the many small and big decisions along the way. In under an hour, I had home insurance (for my quirky off-grid home!) bundled with new auto insurance (the same coverage I’d had for less!)."
We responded:
"Stephanie, thank you for sharing your experience! I'm happy to know that Tiffany made your insurance-seeking process manageable and enjoyable. It's great that she could provide the right information and examples to help you make informed decisions. We're grateful for your trust in bundling your home and auto insurance with us. If you have any further questions or need assistance, our office is here to help. - Bob Bartlett - State Farm Insurance Agent, Barre, VT"
Caryn Everett
October 21, 2024
5
out of
5
rating by Caryn Everett
"This office is knowledgeable, responsive, patient, and friendly. Would definitely recommend."
We responded:
"Caryn, thank you for your wonderful review! I'm glad you found our office knowledgeable, responsive, patient, and friendly. Your recommendation means a lot to us. - Bob Bartlett - State Farm Insurance Agent, Barre, VT"
Tracey Dailey
October 18, 2024
5
out of
5
rating by Tracey Dailey
"Very nice and quick!"
We responded:
"Tracey, thank you for your wonderful review! I'm glad you found our service both nice and quick. We always strive to provide efficient and friendly assistance. If you need anything else, feel free to reach out. - Bob Bartlett - State Farm Insurance Agent, Barre, VT"
David Guinard
October 18, 2024
5
out of
5
rating by David Guinard
"Nicole and the staff were very professional friendly and helpful had my business in 1 day thank you Bob Bartlett insurances company . David guinard"
We responded:
"Thank you, David! I'm glad to hear that Nicole and our team were able to assist you so efficiently. We always strive to provide professional, friendly, and helpful service. If you need anything else, feel free to reach out. - Bob Bartlett - State Farm Insurance Agent, Barre, VT"
Al Jones
October 9, 2024
5
out of
5
rating by Al Jones
"Easy fast and pleasant experience. Thank you so much for a wonderful experience. The process was so easy. Kristin M. Martin"
We responded:
"Al, thank you! We appreciate your trust in us to take care of your insurance policies."
Melissa Torres
September 24, 2024
5
out of
5
rating by Melissa Torres
"Great to work with. Nicole is quick to respond to emails, I just tell her what I need and she has it ready for me in minutes!"
We responded:
"Hey Melissa! Thanks a bunch for the awesome review! I'm really glad to hear that Nicole was able to help you out so quickly and efficiently. We're always here to make things as smooth as possible for you. If you need anything else, just let us know! - Bob Bartlett - State Farm Insurance Agent, Barre, VT"
Nevaeh Skiffington
September 21, 2024
5
out of
5
rating by Nevaeh Skiffington
"Niki (Nicole Lynch) was very helpful and quick with getting me what I needed 😁👍"
We responded:
"Nevaeh, thank you for your wonderful review! I'm glad Nicole was able to assist you quickly and effectively. We appreciate your feedback and are always here to help with any future needs. - Bob Bartlett - State Farm Insurance Agent, Barre, VT"
Albert Patroni
September 20, 2024
5
out of
5
rating by Albert Patroni
"Dealing with insurance is a daunting task. Thankfully i had the pleasure to deal with Nicole lynch. She was quick to respond, answered my questions, and is knowledgeable in her field. I would recommend her any time.."
We responded:
"Albert, thank you for your wonderful review! I'm glad to hear that Nicole was able to assist you effectively. Her responsiveness and expertise are truly valuable to our team. We appreciate your recommendation and are here for any future insurance needs you might have. - Bob Bartlett - State Farm Insurance Agent, Barre, VT"
Rafael Calderon
September 16, 2024
5
out of
5
rating by Rafael Calderon
"Tiffany is one of the best agents I have met. She made my switch from another insurance easy and efficient. Her demeanor and her ability to make me feel supported went a long way in making this decision."
We responded:
"Rafael, thank you for your wonderful review! I'm glad to hear that Tiffany made your transition to our insurance agency smooth and efficient. Her supportive demeanor is indeed a great asset to our team. We're grateful to have her and are happy she could assist you so well. If you need any further assistance, feel free to reach out anytime. - Bob Bartlett - State Farm Insurance Agent, Barre, VT"
Sheila C
September 12, 2024
5
out of
5
rating by Sheila C
"They made it unbelievably easy to switch from my previous carrier. I received quick and helpful service and a policy with solid coverage for a lower premium. I should have done it sooner."
We responded:
"Sheila, I'm glad you found the switch to be easy and that our service met your expectations. It's great to know you're satisfied with the coverage and premium. If you have any further questions or need assistance, feel free to reach out. Thanks for choosing us! - Bob Bartlett - State Farm Insurance Agent, Barre, VT"
Danielle Rubalcaba
September 12, 2024
5
out of
5
rating by Danielle Rubalcaba
"State Farm has been my primary insurance for auto, home, renters insurance and much more for the last 17+ years. Best pricing, easy and very friendly to deal with. Highly recommend them for your insurance needs. Very professional!"
We responded:
"Danielle, It is our pleasure to serve all of your insurance needs. Thank you for your trust and loyalty to our State Farm Agency. Please be sure to share us with all of your friends and family!"
Verna
September 11, 2024
5
out of
5
rating by Verna
"Everyone that i have spoken to from this office has been over the top helpful AND saved us quite a bit of money!!"
We responded:
"Verna, thank you for your wonderful review! I'm glad our team has been able to assist you and help you save money. Your satisfaction is important to us, and we're always here to help with any future needs. - Bob Bartlett - State Farm Insurance Agent, Barre, VT"
Jon Tisbert
September 9, 2024
5
out of
5
rating by Jon Tisbert
"I worked with Tiffany. She was amazing! Made the process quick and easy. State Farm was able to save me about $80-$100 per month!!! Thank you"
We responded:
"Jon, I’m thrilled to hear Tiffany made your experience so smooth and that we were able to save you a significant amount each month! Your feedback means a lot, and if you need anything else, feel free to reach out. Thank you for choosing us! - Bob Bartlett - State Farm Insurance Agent, Barre, VT"
M Han
September 4, 2024
5
out of
5
rating by M Han
"Nikki and the team have been fantastic right from the start. Extremely professional, timely and super competitive. I love having local service and some to call in my own state. If you need insurance these are the folks to call! Michael Schmell-"
We responded:
"Nikki and the team are grateful for your kind words, M Han. We're happy to hear that you found our service professional, timely, and competitive. It's wonderful to know you appreciate having local service. If you need any further assistance, don't hesitate to reach out. - Bob Bartlett - State Farm Insurance Agent, Barre, VT"
Joyce Pelletier
August 30, 2024
5
out of
5
rating by Joyce Pelletier
"Tiffany was great at giving us the information we needed. She made sure we got the best for our insurance needs. We are grateful!"
We responded:
"Thank you, Joyce! I'm glad Tiffany could provide the information you needed and ensure you got the best coverage for your insurance needs. We appreciate your kind words and are here for any future assistance you may need. - Bob Bartlett - State Farm Insurance Agent, Barre, VT"
Tiffani Zydonyk
August 21, 2024
5
out of
5
rating by Tiffani Zydonyk
"Tiffany was great! Got home insurance in a few minutes"
We responded:
"Tiffani, thank you for your positive review. I'm glad Tiffany could assist you quickly with your home insurance. If you have any further questions or need assistance, feel free to reach out. - Bob Bartlett - State Farm Insurance Agent, Barre, VT"
Tim Doughtery
August 20, 2024
5
out of
5
rating by Tim Doughtery
"Great staff, prices, communication & they do it all while being extremely friendly! Highly recommend Bob Bartlett & his agency."
We responded:
"Hey Tim! Thanks a bunch for the awesome review! I'm so happy to hear Nikki provided such great service and took care of your policies smoothly. We really appreciate your recommendation! If you ever need anything else, feel free to reach out. - Bob Bartlett - State Farm Insurance Agent, Barre, VT"
Trina Clark
August 13, 2024
5
out of
5
rating by Trina Clark
"Bob Bartlett has been helpful as I have had to change my card for payment. I appreciate his time and patience."
We responded:
"Hey Trina, Thanks so much for your kind words! I'm glad I could assist you with changing your payment card. Your appreciation means a lot to me. If you need anything else, feel free to reach out anytime. - Bob Bartlett - State Farm Insurance Agent, Barre, VT"
Jon Lucey
August 9, 2024
5
out of
5
rating by Jon Lucey
"I worked with Tiffany Garrett on getting auto insurance that was more affordable for me. Not only did I get a great quote on my auto insurance but she also offered renters insurance which I couldn’t say no to for how great and affordable it was. 10/10 for customer service. Thanks again Tiffany!"
We responded:
"Hey Jon, Thanks for the awesome review! I'm glad Tiffany could help you find affordable auto and renters insurance. Your feedback about her customer service is much appreciated. If you need anything else, we're here for you! - Bob Bartlett - State Farm Insurance Agent, Barre, VT"
KC Mils
August 9, 2024
1
out of
5
rating by KC Mils
"Bob must have a difficult time finding decent employees. He once had a wonderful representative named Lucy. For eight years I had no problems. Since she retired, my experiences have been negative. My only claim after decades as a state farm customer, had a negative outcome and I was not given any information during the process. After a lengthy conversation with one current representative, she said, unprompted, that she hated people moving here from out of state. Among other complaints, she blamed "flatlanders" for high housing costs in Vermont. Newsflash: Buyers do not determine the market value nor do they control your local neighbor's decision to not sell their homes below market value. It is widely known that real estate prices have risen dramatically nationwide because private investment firms such as Vanguard, Black Rock, and State Street are out-bidding families buying homes and driving up the cost for everyone across the country. Tribalism and ignorant bigotry, blaming all of the problems in VT (and the country) on "the other"...the newcomer...is not professional, respectful behavior that will retain customers. It works against a business owner's best interest to make such ugly, baseless comments to customers who moved to this beautiful state with love in our hearts, devoted to supporting locally owned businesses. Why would we remain with people who hate us for something we have no control over? I felt sorry for an adult woman with such a myopic misunderstanding of economics and who obviously does not read the national news. It was hurtful, but I just let it slide. It did, however, make me wonder if she would give us adequate insurance coverage since the location of our previous State Farm policy clearly shows in their records that we also moved from another state. It sounded like passive aggression and left me feeling uneasy. The next call was approximately 6 months later. I received an email from the staff stating they wanted me to pay online now and gave me a phone number to set up an online account. After calling the number they provided me with, a recorded message explained that State Farm now sells customer's private information. I then called Bartlett's office, expressing that I don't want my private information sold and asked if she could help me opt out, as was also stated on the recording. The representative, who I have never met in person, interrupted with personal insults, scoffing and chuckling. It was such bizarre behavior that I asked if I called the wrong number. It is obvious that the current staff shares an ingrained insular bigotry toward people who were not born within the state boundaries. I have never had a problem with Bob himself, but after 8 years as his loyal, reliable customer, I can no longer do business with people who are behave so unprofessionally. No one gets to choose where they are born. I tried to contact Bob, but the toxic employee would not allow me speak to him. I sent him an email, but I doubt he will ever receive it. The only way Bob will understand what drove his long=time customer away, is by leaving a review for Bob to read. If Bob is interested, I will share with him the names of the two women on his staff who treated a decades-long State Farm customer so poorly. I also called corporate headquarters to end my decades long account with the national firm. The national rep agreed that their behavior is unacceptable. She shared with me her own experiences and then explained that Rich Jones in Montpelier has a great reputation and transferred my account. I got a call from Sarah the next day, and was treated with the care and respect that any customer who is paying for a service deserves."
We responded:
"Hello KC, Thank you for taking the time and bringing this interaction to my attention. I am so sorry to hear that you had a negative experience with us as this is not the typical customer experience. I take customer feedback very seriously and will be working hard to make sure that this doesn’t happen again in the future. Our office is continuously working to improve our service and we strive to provide a great customer care. Please accept my sincerest apologies for any inconvenience this may have caused. - Bob Bartlett, Agency Owner"
Daniel Lacourrege
August 2, 2024
5
out of
5
rating by Daniel Lacourrege
"Nicole did an excellent and thorough job helping us switch to State Farm."
We responded:
"Hey Daniel, Thanks for the awesome review! I'm really happy Nicole could help you switch to State Farm so smoothly. If you need anything else, feel free to reach out! - Bob Bartlett - State Farm Insurance Agent, Barre, VT"
Gabrielle Godoy
July 24, 2024
5
out of
5
rating by Gabrielle Godoy
"Nicole has been incredibly helpful in making my move to Vermont run smoothly. Her knowledge and kindness has helped me gain a better understanding of the insurance policies in my new state :)"
We responded:
"Thanks, Gabrielle, for your wonderful review! I'm glad to hear that Nicole has been so helpful and kind during your move to Vermont. It's great that she could assist you in understanding the insurance policies here. If you have any more questions or need further assistance, feel free to reach out anytime! Bob Bartlett - State Farm Insurance Agent, Barre, VT"
Brian Fischer
July 12, 2024
4
out of
5
rating by Brian Fischer
"Fantastic service, and very helpful."
We responded:
"Thank you for the positive feedback, Brian! We're here for you whenever you need assistance with your insurance needs. Bob Bartlett - State Farm Insurance Agent, Barre, VT"
Gregory Kelley
July 11, 2024
5
out of
5
rating by Gregory Kelley
"Awesome to work with and made the whole process of getting my business insurance policy super smooth. Recommend Bob and Tiffany for any insurance coverage you’re looking for!"
We responded:
"Thank you, Gregory! I'm glad Tiffany and I could make your business insurance process smooth and easy! We're grateful for your recommendation and look forward to assisting you further. - Bob Bartlett - State Farm Insurance Agent, Barre, VT"